Cookie Policy
Our cookie policy
This cookie policy applies for cookies described below which may be placed when you visit different pages on the www.vsum.vodafone.com domain for example some may be set when you first visit www.vsum.vodafone.com and then additional cookies may be placed when you move around the website to subdomains for example www.vsum.vodafone.com/reportmanager.
This cookie policy does not apply to subdomains of www.vodafone.com and www.vodafone.co.uk that contain their own cookie policy.
In this cookie policy we explain what cookies are, how we use them and how you can manage them for both our site and other websites you might use.
What are cookies
Cookies are tiny text files that are stored on your computer, tablet or mobile phone when you visit a website. The cookies mean that the website will remember you and how you've used the site every time you come back.
If you want to know more about cookies, head to aboutcookies.org. (Please note: This link opens a new window or browser tab).
How we use cookies
We use cookies to make our website work, or work more efficiently. We also use cookies to track what you've done on the site so we can understand what you like and use or don't like and don't use to provide a more enjoyable, customised service and experience, as well as to help us develop and deliver better content, products and services tailored to our customers' interests and needs.
Our cookies don't hold personal information such as your name. They simply let us find information once you're logged in or help link your browsing information to you and your personal information when you choose to register for a service, white paper or newsletter.
To do this we sometimes use persistent cookies. We take looking after your personal information seriously – we're always monitoring and improving how we protect it.
We've put our cookies into the following categories, to make it easier for you to understand why we need them:
- Strictly necessary – these are used to help make our website work efficiently;
- Performance – these are used to analyse the way our website works and how we can improve it for example which pages you visit the most often and if you get any error messages from web pages;
- Functionality – these help to enhance your experience by doing things like remembering choices you make and provide a more enhanced, personal features; and
- Targeting/advertising – these are used to share some information with third parties who we advertise with, so we know how you've reached our website. We can also use cookies to identify the parts of the website you are interested in. We then use this information to show you adverts and pages we think may also be of interest to you, to tailor how we communicate with you, or to tailor the contents of the communications we send to you. If you prefer, you can opt out of these. Tailoring of content means it includes information reflecting the interest you’ve shown in the content of our web pages, or offers or promotions that we think may interest you, and to improve how we respond to your needs.
First Party Cookies:
First party cookies originate from the same domain as the website you’re currently visiting (in this case, vsum.vodafone.com).
| Where it appears | What it’s called | What it’s used for | Type |
|---|---|---|---|
| Vsum.vodafone.com | __RequestVerificationToken_ | Cookie that contains an anti-forgery token. This cookie is used to prevent the possibility of a CSFR vulnerability from occurring, when submitting information from your browser to our website. | 1 |
| Vsum.vodafone.com | Bigip_ | Cookie that is used for session confirmation by a load balancer. | 1 |
| Vsum.vodafone.com | CONSENTMGR | Cookie reflects users optin/optout cookie preference. | 1 |
| Vodafone.com | utag_main | Code management platform that contains logic on what 3rd party code is required by the website. The cookie stores no customer data and doesn't directly change the customer experience. | 2 |
| Vodafone.com | _ce.s | This cookie name is associated with software provided by Crazy Egg Inc., a USA based company providing web analytics that tracks how visitors interact with pages on a site. | 2 |
| Vodafone.com | _ga | This cookie name is associated with Google Analytics: cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. | 2 |
| Vodafone.com | _hj-- | Hotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behaviour in subsequent visits to the same site will be attributed to the same user ID. | 2 |
Vsum.vodafone.com does not use cookies of type 3 or type 4.
How to check cookies are enabled for PCs
Google Chrome
- Click the menu button (three horizontal bars) at the top right of your browser window and select 'Settings' then 'Show advanced settings'.
- Locate the 'Privacy' heading, and select 'Content settings'
- Now select 'Allow local data to be set'
Microsoft Internet Explorer 11
- Click on the ‘Settings’ icon (looks like a cog) at the top right of your browser window and select 'Internet options', then click on the 'Privacy' tab.
- Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser
- Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser
Mozilla Firefox
- Click the menu button (three horizontal bars) at the top right of your browser window and select Options
- Then select the Privacy icon
- Click on Cookies, then select 'allow sites to set cookies'
How to check cookies are enabled for Macs
Safari on OX X
- Click on 'Safari' at the top of your browser window and select the 'Preferences' option
- Click on 'Privacy'
- Select 'Allow from websites I visit'
Block cookies
If you'd like to find out how to stop websites using cookies to remember what sites you visit, choose your browser from the list. This will take you to the browser's respective page where you can manage your cookies and site data:
If you change your cookie settings in your browser, your experience with us won't be tracked.